The responsibility for the maintenance of a building or construction is usually entrusted to a company that specializes in facilities management. It is an outsourcing contract that one company makes to another to perform certain services. The external company that is outsourced manages or executes on a daily basis a specific business function which involves a high level of trust and coordination.

The support of administrative maintenance for facilities management through the information technology is known as Computer Aided Facility Management. The set of observation and supervision resources, control and regulation systems, management and optimization of the facilities, mechanisms in the construction within the technical maintenance are identified as building automation. The purpose is to achieve the independent functional processes throughout the industry automatically as per the preset parameters or to simplify its operations and monitoring. All the sensors, actors, control elements, users and other technical resources of the building are connected in a network. The volume of work can be summarized in dashes. The characteristic feature is the decentralized structure of the control units as well as the integrated network via bus. The shift to the technical management is quick in some sectors, although still there continues to be a large number of industries which use the administrative approach to the management of their assets.

The industries where there are mainly linear structures and leaning in the processes have a higher inclination to the implementation of the technical system for the reason that the operation of such a system could be well supported by a hierarchical organizational structure. The companies and industries that do not have a linear training show a greater delay in the adaptation of the technical management due to the general belief that the system cannot be implemented and maintained in an efficient manner. The organizations such as commercial offices present greater challenges in the implementation and maintenance of this type of technical systems for the reason that they have a high diversity of owners, brokers, managers and employees with different interests and priorities.

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The latest research shows a considerable increase in the use of technical management, thanks to the results that demonstrate the enormous cost savings through this type of approach. In addition, the technical management providers who are able to combine the organizational processes and their area of ​​action offer extensive maintenance support over the life of the assets which allows a reduction in the number of projects completed prematurely as well as assets and underutilized systems. The management systems may include the following;

Insurance certificates
Incident tracking
Project management
Preventive maintenance
Massive and automated communication
Visitor access
Fire safety

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